Summary
This article explains how messaging and document exchange works within a bid on BuilderPal. Whether you’re preparing your quote, negotiating terms, or finalizing details after being awarded, all bid-related communication is handled inside the Bid Conversation thread.
What is the Bid Conversation?
The Bid Conversation is a private chat between you and the general contractor (GC) that’s tied to a specific trade and job posting. It’s the central place to:
Ask questions about scope, schedule, or site conditions
Share supporting documents (insurance, drawings, certifications)
Receive updates about your bid status
Accept or decline award notifications
How Communication Works
When you can send messages
You can use the Bid Conversation at any stage of the bidding process:
Before you submit your quote
After you submit your quote
After you are awarded (until you accept/decline)
How you are notified
Messages appear in the Inbox, grouped by bid conversation.
If you have the BuilderPal app open, you’ll receive push notifications for new messages.
If you don’t yet have an account, you’ll receive an email invitation containing a signup link and invite code.
Who can see your messages
Only your team and the GC’s team see the conversation. Specifically, your message thread is visible to:
Your team’s Admins
Team Project Managers
Team Business Managers
Team Finance Managers
No other subcontractors or external parties have access.
Documents & Files
You can upload and receive documents directly in the thread, including:
Insurance certificates
WCB or trade certifications
Drawings or scope documents
Revised quotes or attachments
All files exchanged remain inside the conversation for easy access and record-keeping.
Important Things to Know
Messages cannot be edited or deleted once sent.
Awarding your bid does not automatically close the conversation—communication remains open as long as the job is live.
Any changes or follow-up after bid submission should go through the conversation, not via separate email chains.
