Summary
This tutorial covers how to manage Kiosk users by configuring team member profiles and setting or resetting their 4-digit security PINs so they can securely log into the shared-device Kiosk App for accurate jobsite clock-in/out and time tracking.
Prerequisites
BuilderPal Pro subscription (Kiosk App is a Pro feature)
Admin (GC), Team Business Manager, Team Finance Manager, or Team Supervisor role
Team members already added to your company or project
Steps
Navigate to Team Office — From the left sidebar in your project or company dashboard, click Team Office.
Open Team Members — Under the Team Admin section, click Team Members to view your full team list.
Select the team member — Click the name of the user whose kiosk access you want to manage.
Set or reset the security PIN — In the team member profile, locate the Security PIN field and enter (or update) a 4-digit PIN that the user will use to log in to the Kiosk App.
Save the profile — Click Save to apply the changes and make the new PIN active for the Kiosk App.
Confirmation
You’ll know it worked when the team member can open the BuilderPal Kiosk App on the shared device, select their profile from the list, enter the new 4-digit PIN, and successfully clock in or out.
FAQ
Q: How do I reset a forgotten kiosk security PIN? A: As an admin, go to Team Office > Team Members, open the team member profile, and update the Security PIN field — the user can then log in with the new PIN.
Q: Who can manage kiosk users and PINs? A: Only users with Admin (GC), Team Business Manager, Team Finance Manager, or Team Supervisor roles can edit team member profiles and manage kiosk PINs.
Q: Can team members change their own kiosk PIN? A: Yes — once logged into the Kiosk App, they can select Change Pin and set a new 4-digit PIN themselves.
Q: Why might a user not see the Kiosk App or Clock In button? A: Confirm the team has an active Pro subscription and that the user’s profile has a valid 4-digit PIN set.
Q: Is the Kiosk App available on mobile phones or only dedicated devices? A: It is designed for shared jobsite devices (tablet or kiosk mode); individual mobile clock-in uses the regular BuilderPal app.